Refund and Cancellation Policy

Last updated 19 October 2026.

• Free trial: nothing is charged and nothing needs cancelling.
• New subscription: refunded in full if you ask within 7 days of paying and nothing was enriched or revealed under it. After that, or once it was used, no refund, because the data was delivered when you used it.
• Cancelling auto-pay: cancel any time from Billing (or in your UPI app or with your bank). No further charges are made; the 30 days already paid for stay usable and aren't refunded pro rata.
• An auto-pay charge you didn't expect: write to us within 7 days of the charge. If nothing was enriched or revealed in that period, we refund it in full and cancel auto-pay.
• Paying one month at a time (by UPI or through Cashfree): nothing renews, so there's nothing to cancel; it ends after its 30 days and the organization is paused until it is renewed.
• UPI payments: if your UPI payment reached us but we couldn't confirm it (a wrong reference, or a different amount), we either start the subscription once it's matched or refund the payment to the account it came from. A UPI payment made to any UPI ID other than the one shown in Billing didn't reach us and we can't refund it.
• Inaccurate data: data is provided as found in public sources (see the Terms); a record being wrong or out of date isn't a reason for a refund, but tell us and we'll correct it.
• Failed or duplicate payments: if money was taken but the subscription didn't start, or you were charged twice, we refund it in full. Write to us with the payment reference.
• If we close an account without cause: we refund the unused part of the current month.

To ask for a refund, write to support@techneest.in from your account email, with the payment reference. Refunds go back to the original payment method within 7 working days of approval: a UPI payment back to the UPI account it came from, a Cashfree payment through Cashfree Payments. Your bank may take a few more days.